Shipping Policy

Onse Creations

Thank you for shopping with Onse Creations. Below you can find detailed information about our shipping process.

📦 Shipping Regions

We currently ship to:

Europe (EU countries and the UK)
United States
Selected international destinations

If your country is not listed at checkout, feel free to contact us.

⏱️ Processing Time

All orders are processed within 1–3 business days after payment confirmation.
Custom or handmade items may take additional time to prepare before shipment.

🚚 Estimated Delivery Time

Europe: 3–5 business days
USA: 5–10 business days
Other international orders: 7–14 business days (depending on location)
Delivery times may vary due to customs or carrier delays.

📦 Damaged or Lost Packages

We carefully pack every order, but if your item arrives damaged or is lost in transit, please contact us at Contact Us (Click Here) within 48 hours of delivery.
We’ll do our best to resolve the issue fairly.

📬 Delivery Issues

We are not responsible for delays caused by the courier, customs, or incorrect shipping addresses provided by the customer. Please double-check your shipping info at checkout.